Class & Registration Policies
Can I register my child for a class if they are outside the recommended age group?
Yes! Our age groups are guidelines, so if you feel a class is a better fit for your child, you’re welcome to register them.
Do we need to bring anything to class?
No, we provide all materials, including containers for leftovers. We recommend kids bring a refillable water bottle and wear clothes that can get messy. Aprons are not provided, but you’re welcome to bring your own.
When should I arrive or drop off my child for class?
Arrive 5 minutes before start time. Doors open 15 minutes before class.
Can parents attend classes with their kids?
Parents are not permitted to sit in kids-only classes but are welcome to wait in the lobby. If you would like to attend a class with your child, please choose a Bank & Bond or Family class.
What is the cancellation and refund policy?
If you provide at least 24 hours' notice, you can receive a class credit to reschedule for a different class. No refunds or credits are given for cancellations with less than 24 hours' notice.
Can you accommodate allergies or dietary restrictions?
Yes! We specialize in accommodating food allergies. Our facility is completely tree nut- and peanut-free. Any other food allergies can be noted during registration, and we will make the necessary accommodations.
Party & Event Guidelines
What is provided for birthday parties?
We supply cups, plates, napkins, and plastic flatware for birthday parties and private events.
Where do the birthday party pizzas come from?
We order pizzas from Beggars Pizza in Mokena, IL.
Can I bring my own food?
Yes! Outside food is allowed for birthday parties, private events, and facility rentals. We are a nut-free facility, so please ensure your food does not contain peanuts or tree nuts.
Can we bring decorations?
Yes! You’re welcome to decorate for private events or birthday parties. However, sparkler birthday candles are not allowed.
How many people can your space accommodate?
Facility rentals without a cooking class: Up to 48 seated or 80 for open-house-style events.
For larger events: We offer a mix of dining and high-top seating for up to 60 guest
What if I need to reschedule my party?
We allow parties to be rescheduled under certain circumstances. Please contact us to discuss your situation and available options.
General Policies & Etiquette
Can adults bring their own alcohol (BYOB)?
Yes! Guests 21+ can bring their own beverages. We may ask for proof of age.
Should I tip the party host, chef, or assistants?
Yes! Our team works hard to make your event special, and gratuity is greatly appreciated.